Terms of Service
Last updated: June 16, 2026
1. Agreement to Terms
These Terms of Service constitute a legally binding agreement between you and VRLY Ventures LLC, doing business as inboxr, governing access to the inboxr platform and related services. BY ACCESSING OR USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY. If using the Services on behalf of an entity, you represent that you have authority to bind that entity to these Terms.
2. Eligibility
Users must be at least 18 years old and capable of forming binding contracts. The Company reserves the right to refuse service or terminate accounts at its discretion.
3. Account Registration and Security
3.1 Account Creation: Users must provide accurate, current, and complete information during registration and maintain its accuracy.
3.2 Account Security: Users are responsible for safeguarding credentials and notifying the Company of unauthorized access. The Company is not liable for losses arising from a failure to protect credentials.
3.3 Third-Party Authentication: Users may log in via third-party services, authorizing access to certain information as described in the Privacy Policy.
4. Description of Services
inboxr is an AI email agent. It monitors connected mailboxes over IMAP, classifies inbound email, and drafts replies using AI. Drafts are either queued for human review (co-pilot) or, once you enable it and the agent meets your configured thresholds, sent automatically (autopilot). Features include a review queue, confidence scoring, a learning loop that improves drafts from your edits, multiple per-mailbox agents, a knowledge base, ignore rules, and outbound sending through your mailbox. We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice.
5. AI Services, Output, and Your Responsibilities
5.1 How inboxr uses AI. inboxr uses one or more large language models provided by third parties (each a "Third Party AI Provider," such as Anthropic, Google, or OpenAI) to read inbound email in the mailboxes you connect and to draft reply suggestions ("AI Output" or "Output"). Depending on the mode you choose for each mailbox, inboxr either holds a draft for your review (co-pilot mode) or sends a reply automatically once you enable autopilot for that mailbox.
5.2 AI Output may be wrong. AI Output is generated by a statistical model that predicts likely text. It is not a statement of fact and it is not reviewed by inboxr before you see it. Output may be inaccurate, incomplete, outdated, biased, or fabricated (sometimes called a "hallucination"), and it may misstate people, places, prices, policies, dates, or facts, sometimes while appearing confident. inboxr does not guarantee that Output is accurate, reliable, current, or fit for any particular purpose. AI Output is not professional advice and must not be treated as legal, financial, medical, tax, or other professional advice, whether for you or for the recipients of your email.
5.3 You must review before relying or sending (co-pilot mode). In co-pilot mode, you are responsible for reading, checking, and where needed editing every draft before you approve and send it. You agree to evaluate each draft for accuracy and appropriateness for your situation, using your own human judgment, before you send it or rely on it. inboxr is a tool that assists you; the decision to send any email, and the content of that email, is yours.
5.4 Autopilot mode and automatic sending. Autopilot mode sends AI-drafted replies automatically, without a person reviewing each message first. If you enable autopilot for a mailbox, you do so by choice, and you accept responsibility for every message your configured agent sends, including its accuracy, tone, commitments, and legal effect, exactly as if you had written and sent it yourself. You are responsible for the settings you choose, including which mailboxes run on autopilot, any confidence thresholds, and any instructions you give the agent. You can switch a mailbox back to co-pilot mode at any time. Confidence scoring and review tooling are provided as a convenience, and a confidence score is an estimate produced by AI, not a guarantee of correctness.
5.5 Your responsibility for content and compliance. You are solely responsible for the email you send through inboxr and for the consequences of sending it. You agree that your use of inboxr, and every message it drafts or sends on your behalf, will comply with all laws and regulations that apply to you and to your recipients. This includes, where applicable, anti-spam laws such as the U.S. CAN-SPAM Act, data-protection and privacy laws such as the GDPR and the CCPA, and any consent, opt-out, sender-identification, and record-keeping rules that govern the email you send. You are responsible for having a lawful basis to email each recipient and for honoring opt-out and deletion requests.
5.6 Acceptable use of the AI. You agree not to use inboxr or its AI features to create or send content that is unlawful, fraudulent, deceptive, misleading, harassing, defamatory, hateful, or that infringes the intellectual property or privacy rights of others. You agree not to use inboxr to send spam or unsolicited bulk email, to impersonate another person or organization without authorization, or to misrepresent who is sending a message in a way the law prohibits. You are responsible for any instructions, prompts, knowledge-base content, or examples you provide to the agent and for the Output those inputs produce.
5.7 Data sent to AI providers. To draft replies, inboxr sends the relevant contents of inbound email and any context you supply (such as your instructions and knowledge-base content) to a Third Party AI Provider for processing. That provider acts as a sub-processor of any personal data contained in those inputs. By connecting a mailbox and using AI features, you authorize this processing. Our Privacy Policy describes the providers we use and how data is handled. Do not send through inboxr any information you are not permitted to share with a Third Party AI Provider.
5.8 No warranty and limited liability for AI Output. The AI features and all Output are provided "as is" and "as available," without warranties of any kind, express or implied, including any implied warranty of accuracy, merchantability, fitness for a particular purpose, or non-infringement, to the fullest extent permitted by law. To the fullest extent permitted by law, inboxr and VRLY Ventures LLC are not liable for any loss, damage, claim, or cost arising from AI Output or from any email drafted, sent, or not sent through the Services, including any reply sent in autopilot mode. This section is in addition to, and does not limit, the disclaimers and limitations of liability elsewhere in these Terms, and it does not exclude any liability that cannot be excluded under applicable law.
6. Subscription Plans and Payments
6.1 Subscription Plans: Certain features require paid subscriptions. Plans, pricing, and features are described on the website and may be modified at any time.
6.2 Billing: By subscribing, users authorize charging applicable fees to their payment method. Fees are billed in advance on a recurring basis. Each plan includes a set monthly limit of AI replies; when that limit is reached, automated drafting pauses until the user upgrades or the plan period resets. All fees are non-refundable except as expressly stated in these Terms or required by applicable law.
6.3 Price Changes: Subscription fees may change at any time. For existing subscribers, changes take effect at the next billing cycle following notice.
6.4 Taxes: Fees exclude all taxes, levies, or duties. Users are responsible for applicable taxes, except those based on the Company's net income.
6.5 Failed Payments: Failed payments may result in suspension or termination of paid feature access until payment succeeds.
7. Free Trials
Free trials may be offered to invited users. A trial ends at the earlier of its stated time limit or usage limit. Accounts do not convert to a paid subscription until you choose a plan and provide payment. We reserve the right to modify or terminate free trials at any time without notice.
8. Cancellation and Termination
8.1 Cancellation by You: Users may cancel subscriptions at any time through account settings. Cancellation takes effect at the end of the current billing period. No refunds or credits apply to partial periods.
8.2 Termination by Us: The Company may suspend or terminate accounts at any time, with or without cause or notice. Reasons include breaching these Terms, fraudulent activity, non-payment, or harmful conduct.
8.3 Effect of Termination: Upon termination, access immediately ceases. The Company may delete accounts and data after a reasonable retention period. Certain provisions survive termination, including ownership, warranty disclaimers, indemnification, and liability limitations.
9. User Content and Conduct
9.1 User Content: This refers to any content users submit through the Services, including email content, AI drafts, mailbox settings, knowledge base content, and communications.
9.2 Ownership: Users retain ownership of their content. By submitting it, users grant the Company a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content solely in connection with operating and providing the Services.
9.3 Representations: Users represent and warrant that they own or have rights to submit content, that it does not violate third-party rights, that it is accurate and not misleading, and that it complies with applicable laws and these Terms.
9.4 Acceptable Use: You may not use the Services to send unlawful, deceptive, harassing, or unsolicited bulk email, to impersonate others, to infringe rights, or to violate any applicable law, including anti-spam laws. You are responsible for the email your account sends.
9.5 Content Moderation: The Company reserves the right to monitor, review, edit, or remove User Content at its discretion without notice.
10. Intellectual Property Rights
10.1 Our Intellectual Property: The Services, including all content, features, functionality, software, text, graphics, logos, icons, and images, are owned by the Company, its licensors, or providers and are protected by copyright, trademark, patent, and trade secret laws.
10.2 Limited License: Subject to compliance with these Terms, the Company grants a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for internal business purposes.
10.3 Restrictions: Users may not copy, modify, or distribute the Services; use them for unauthorized commercial purposes; remove proprietary notices; or create derivative works.
10.4 Feedback: Any feedback or suggestions provided may be used without obligation or compensation. Users assign all rights in feedback to the Company.
11. Third-Party Services and Links
The Services may contain links to, or integrate with, third-party websites and services. The Company does not control, endorse, or assume responsibility for third parties. Your use of third-party services is at your own risk and subject to their terms and policies.
12. Data Processing
Where the Company processes personal data as a data processor on your behalf, the terms of its Data Processing Agreement apply and are incorporated into these Terms by reference.
13. Disclaimer of Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. The Company disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. AI-generated drafts may contain errors; you are responsible for reviewing content before it is sent. We do not warrant that the Services will be uninterrupted, secure, or error-free, that defects will be corrected, or that the Services will meet your requirements.
14. Limitation of Liability
The Company, its affiliates, officers, directors, employees, agents, licensors, and service providers are not liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, goodwill, use, or data. OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED DOLLARS ($100).
15. Indemnification
Users agree to indemnify, defend, and hold harmless the Company and its affiliates, officers, directors, employees, agents, licensors, and service providers from claims, liabilities, damages, judgments, losses, costs, expenses, or fees arising from violations of these Terms, User Content, use of the Services, violation of third-party rights, or violation of applicable law.
16. Dispute Resolution and Arbitration
16.1 Informal Resolution: Before formal dispute resolution, users must contact compliance@inboxr.io to attempt informal resolution within 30 days.
16.2 Binding Arbitration: If informal resolution fails, disputes shall be settled by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules in New Jersey. The arbitrator's decision is final and binding.
16.3 Class Action Waiver: YOU AND THE COMPANY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
16.4 Exceptions: Either party may seek injunctive or equitable relief in any court to protect intellectual property rights.
17. Governing Law and Jurisdiction
These Terms are governed by the laws of the State of New Jersey without regard to conflict of law provisions. For disputes not subject to arbitration, users consent to the exclusive jurisdiction of the state and federal courts located in Middlesex County, New Jersey.
18. General Provisions
18.1 Entire Agreement: These Terms, together with the Privacy Policy and referenced agreements, constitute the entire agreement regarding the Services.
18.2 Waiver: Failure to enforce any right or provision does not constitute a waiver.
18.3 Severability: If any provision is invalid or unenforceable, it shall be modified to reflect the original intent, and the remaining provisions remain effective.
18.4 Assignment: Users may not assign these Terms without written consent. The Company may assign without restriction.
18.5 Notices: The Company provides notices via email, posting on the Services, or other reasonable means. Users provide notices to the Company's contact information.
18.6 Force Majeure: The Company is not liable for failure or delay due to circumstances beyond its reasonable control.
19. Changes to Terms
The Company reserves the right to modify these Terms at any time. Material changes are posted on the website with an updated "Last updated" date. Continued use after changes constitutes acceptance. If users disagree, they must stop using the Services.
20. Contact Information
VRLY Ventures LLC
d/b/a inboxr
1346 How Lane, Unit 7
North Brunswick Township, NJ 08901
Email: compliance@inboxr.io